Sustainable shopping is all about asking questions about the brand you are buying from. By being curious you can decide if the brand is aligned with your thoughts and ideals.
We have compiled some of Outfyt's most common FAQ's for you here, so that you can get to know us a little bit better.
FAQ's About Outfyt
WHERE IS OUTFYT FROM?
We always get asked where Outfyt is from; although our inspiration and design style is very Scandinavian, Outfyt is a local Singaporean brand. 🌴
All of Outfyt's items are designed by Outfyt's founder Stephanie. Stephanie handles every single detail of the brand and its products with the help of a very small team. Although you may notice the Scandinavian simplicity in her work, influenced by spending many vacations in Sweden visiting her maternal grandparents, she is born and grown up in Singapore.
You can read more about Steph here
HOW LONG HAS OUTFYT BEEN AT HAJI LANE?
Before opening the boutique at Haji Lane, Outfyt had an online presence. The Haji Lane boutique opened 2017.
IS OUTFYT'S CLOTHES DESIGNED FOR YOGA?
Yes and No, most of Outfyt's items are perfect for yoga but they're not specifically designed only for yoga. Our items are created to be functional activewear that perform perfectly for a wide range of sports and leisure activities.
WILL OUTFYT DESIGN ACTIVEWEAR FOR MEN IN THE FUTURE?
We want to continue what we do best; design for women, but you may see a few gender neutral items popping up in future capsule collections.😉
If you want to get something for your man, bf or bestie we have super soft sustainable socks in mens sizes. You can check them out here.
WHEN WILL YOU RESTOCK?
We rarely restock designs, occasionally you may see the same design in a different fabric or colours in new launches. To make sure that you get your favourite item, it's a good idea to sign up for our newsletter or keep an eye out on insta to catch new launches and preorders.
WHAT IS SECOND LIFE?
The Second Life collection is made up of pieces that are either pre-loved, model or display samples as well as pieces with slight factory defects - sold at a discount.
Instead of being destined for landfill, these pieces are given a second chance.
See Available Second Life Items Here
Stephanie Colhag Yeo
Outfyt Founder
Sustainability FAQ About Outfyt
HOW IS OUTFYT SUSTAINABLE?
Our motivation to be sustainable is based on our love for nature. We constantly keep improving our sustainability program and strive to be a part of the solution instead of a part of the problem.
At Outfyt we exclusively use certified recycled fabrics, compostable packaging and work only with ethical manufacturers. As a guideline for sustainability we follow B-Corp's recommendations which measures a company’s entire social and environmental impact.
We stay on our toes with creative ideas to minimise waste; that's why we introduced the Second Life program, to make sure that the lifespan of every item we produce is maximised.
WHAT ARE YOUR RECYCLED FABRICS MADE OF?
The fabrics we use for our ECO LUXE collections are made out of ECONYL® Regenerated Nylon. It is made from nylon waste such as fishing nets recovered from the ocean and carpets destined for landfill. The nylon waste is collected and recycled into virgin quality nylon yarn.
The fabrics we use for our ECO PET collections are made out of FENC® TOPGREEN® recycled filament. It's an incredibly environmentally friendly fiber made out of recycled post-consumer PET bottles.
You can read more about the specific fabric we use for each item on our webpage.
Yes it is! We make sure that there is no plastic used in our supply chain. Instead, we use biodegradable and home compostable mailers that are made out of cornstarch and cassava roots
HOW DO YOU MAKE SURE THAT THE PEOPLE MAKING THE CLOTHES ARE TREATED FAIRLY?
We carefully select trusted manufacturers that have the same sustainable and ethical vision as us and we usually visit them multiple times a year.
The working conditions are on par to western standards. The employees are paid fair wages, work in safe and healthy conditions, with zero forced or child labor. In addition, all employees receive free medical insurance which is also extended to their family. Other employee perks include a healthy freshly cooked meal for lunch every day.
One thing we love about our manufacturers is that they love animals and take care of lots of stray cats and dogs.
Orders & Returns
WHEN WILL MY ORDER ARRIVE?
All orders ship within 1-3 business days of the order date. Once your order ships, you'll receive a shipping confirmation email with tracking.
If you’re in Singapore, your order will arrive within in 1-3 working days after it ships. To find out delivery time of international orders, please add your items to cart and you will see the approximate delivery time along with the shipping rates just before checkout.
CAN I MAKE CHANGES TO MY ORDER AFTER IT'S BEEN PLACED?
We process orders quickly, so we will do our best to accommodate any changes. Email us at info@shopoutfyt.com as soon as possible!
WHAT HAPPENS IF MY PACKAGE IS LOST OR STOLEN?
Once your items are shipped, we are not liable if they are lost or stolen. However, please contact us and we will try to sort it out for you!
To get to know us even better don't miss to drop by our store to chat with Outfyt's founder Stephanie! 💕
She is always happy to answer all questions you may have. She'll suggest items that will fit you for the activity of your choice and if you aren't sure about your size and fit she'll help you out with a smile!
Product Info & Care
HOW DO I CARE FOR MY OUTFYT PIECES?
Hand wash or machine wash cold with like colours using a delicate cycle.
Turn them inside out and use a laundry bag (provided with every Outfyt purchase) to protect your garments in the wash. Hang dry or lay flat to dry in the shade.
Do not use fabric softener or bleach. Do not wring. Do not tumble dry.
For Bras: We recommend removing the cups, as it helps keep the original shape. Hand wash cups in cold water, lay flat to dry.
CAN I USE OUTFYT SPORTS BRAS TO SWIM?
We would recommend swimming in the sports bras that use the Eco Luxe fabric. When viewing all products, you can choose to filter by Eco Luxe only.
The Eco Luxe fabric is ultra chlorine resistant, UV protective (UPF 50+) and resistant to sun cream and oil which makes it perfect for swimming!
If you have any questions about sustainability or the brand we are happy to answer them all. You can reach us by email or PM us and we will get back to you.
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