Help Center

FAQ

General

How do I contact you?

Where is Outfyt from?

Where can I try on your pieces?

Orders & Shipping

Where do you ship?

How much is shipping?

How long does shipping take?

Will I be charged taxes and duties on my order?

Can I make changes to my order after its been placed?

What happens if my package is lost or stolen?

What happens if I put the wrong address or didn't claim my parcel?

Returns & Exchanges

What is your return/exchanges policy?

How do I make a return? (Singapore Only)

How do I make an exchange? (Singapore Only)

What about returns or exchanges for international orders?

Need to exchange a gift?

What items are final sale?

Product Care

How do I care for my Outfyt pieces?

Can I use your sports bras to swim?

Sustainability

How is Outfyt sustainable?

What are your recycled fabrics made of?

Are your fabrics certified?

Is your packaging eco-friendly?

My order came with a mesh bag. What is it for?

What should I do with my Outfyt activewear that doesn't fit me anymore?

How do you make sure that the people making your clothes are treated fairly?

How do you make sure not to contribute to landfill?

How does Outfyt give back?